Online IT Administrator

Let’s Talk About This Role

Ever dreamed of running the tech side of things without being tied to an office? This is your chance. As our Online IT Administrator, you’re not just managing servers or fixing glitches — you’re keeping the whole digital engine running smoothly. Whether it’s ensuring our systems stay secure or making sure everyone can log in on a Monday morning, your work keeps our team moving.

And yes, you’ll be doing all of it from the comfort of your own setup. Coffee in hand, favorite playlist on, zero commute.

What Your Day Might Look Like

Picture this: It’s 9 a.m., your first check is to make sure the overnight backup went through. Then, a quick ping from Sarah in marketing: “Hey, my VPN’s acting up again.” You troubleshoot, she’s back online, and the campaign launch stays on track.

By mid-morning, you’re diving into server performance metrics, spotting a potential slowdown before anyone else notices. In the afternoon, you might roll out a security update or guide a new team member through setting up their laptop.

It’s a mix of problem-solving, planning ahead, and keeping people happy. Some days are calm; others move fast. And honestly? That’s what makes it interesting.

The Kind of Work You’ll Own

• Keeping systems healthy — From cloud services to internal tools, you’ll make sure everything’s up, updated, and secure.
• Helping people quickly — Tech hiccups happen. You’ll be the one who jumps in, fixes things, and gets folks back to work.
• Rolling out updates — Whether it’s a new app, patch, or security feature, you’ll manage the rollout without disrupting the team.
• Watching for risks — Spot threats before they cause trouble. Think of it as being the digital security guard.
• Documenting what works — Keep easy-to-follow guides so everyone can solve smaller issues on their own.

Tools & Tech You’ll Touch

We’re talking cloud platforms, remote desktop tools, security monitoring systems, and collaboration software. You don’t have to be an expert in everything on day one. But if you’re comfortable learning fast and figuring things out, you’ll fit right in.

What Makes This Role Special

This isn’t one of those jobs where you’re buried in tickets all day with no breathing room. Here, you get to shape how our systems work. You’ll have the freedom to suggest better tools, improve security processes, and even automate repetitive stuff so you’re not just firefighting.

Plus, we get it — remote work can feel lonely sometimes. That’s why we have weekly video catch-ups, random coffee chats, and a team Slack channel that’s as much about cat memes as it is about projects.

A Few Real Moments from Our Team

• The time James spotted a data sync issue during a routine check, saving us from a major reporting mess.
• That Friday afternoon when Maria set up a quick fix for a server bug and still made it to her kid’s school play.
• The morning our VPN crashed during a client call, and the quick recovery meant we didn’t lose the deal.

These moments matter because they’re the little wins that keep everything running.

What You Bring

• Tech confidence — You know your way around operating systems, cloud tools, and security basics.
• Problem-solving chops — You can troubleshoot calmly, even when the clock is ticking.
• People skills — You explain tech without making it sound complicated.
• A curious mind — You’re always looking for better, faster, safer ways to get things done.

How We’ll Work Together

We’re a fully remote team, spread across time zones, but we work like a well-oiled machine. Clear communication is our thing. You’ll have space to focus, but also the backup of teammates who are happy to jump in when needed.

Our style is pretty simple:

• Keep things clear.
• Share what’s working.
• Fix what’s not.

The Pay & Perks

• Salary: $110,900 a year
• Flexible schedule so you can work when you’re most productive
• Paid time off (yes, we actually want you to take it)
• Professional development budget
• Tech allowance for your home setup

Why You Might Love It Here

Because you’ll have ownership. Because your ideas won’t just be heard, they’ll be tested and rolled out. And because we treat IT as the backbone of the business, not just a support function.

You’ll also get to solve real problems every day, see the impact of your work immediately, and work with people who appreciate what you do.

How to Picture Success Here

Success isn’t just about zero downtime (though that’s nice). It’s about a team that trusts the systems, knowing they can focus on their work without worrying about tech.

It’s when the CEO says, “I didn’t even notice we had a potential outage last night” — because you already fixed it.

It’s hearing, “Thanks for getting that sorted so fast,” and knowing you made someone’s day easier.

Ready to Jump In?

If you’re the type who likes solving puzzles, keeping things running, and making life easier for everyone, you’ll feel at home here. Let’s build, fix, and improve — together.